We collect various types of personal information to provide and improve our services, including:
Personal Information: Name, email address, phone number, and delivery address when you make a purchase or contact us.
Payment Information: Credit/debit card details and other payment information are processed securely by third-party payment gateways like Razorpay.
Usage Data: Information about your interactions with our website, such as pages visited, time spent on the site, and device information (IP address, browser type, operating system).
2. How We Use Your Information
We use the personal data we collect to:
Process your orders and deliver products.
Communicate with you regarding your orders, offers, and promotions.
Improve our website functionality and user experience.
Manage your account and respond to your customer service inquiries.
Send marketing communications (only if you have opted in).
Analyze website traffic and trends to enhance our services.
3. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
Service Providers: Third-party companies (e.g., delivery partners such as Dunzo, Borzo, Shiprocket) to process orders, fulfill deliveries, and handle payments securely.
Compliance with Law: If required by law or legal process, we may disclose your information to authorities to comply with applicable legal obligations.
4. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:
Recognize you when you return to our website.
Track usage patterns to improve website performance.
Provide personalized content and recommendations.
You can manage or disable cookies through your browser settings, but doing so may affect your user experience on our site.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure. These include secure socket layer (SSL) technology to encrypt your data during transactions.
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Retention of Your Information
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including complying with legal obligations, resolving disputes, and enforcing our agreements.
7. Your Rights
You have the following rights concerning your personal data:
Access: You can request access to the personal information we hold about you.
Correction: You can ask us to correct any inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information, subject to legal requirements.
Opt-Out: You can unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any external websites you visit.
9. Children's Privacy
Our website is not intended for children under the age of 18, and we do not knowingly collect personal information from minors. If we discover that we have inadvertently collected personal data from a child, we will delete such information immediately.
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legal requirements. Any changes will be posted on this page, and the updated policy will be effective upon posting.
11. Contact Information
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
